Last Updated On 14-September-2022
Effective Date 29-Nov-2021
Information We Collect:
We will collect and process the following information about you:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”) before, while or after you are placing an order. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
While you visit our online store, we can track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed or to suggest different products
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping during checkout
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and of course to send you the order
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Comply with any legal obligations we have, such as calculating taxes
- Send you marketing messages, IF you choose to receive them
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we are required to store order information for 6 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
How We Use Your Information:
Lilja the Label uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
- To collect your feedback
- To process your payment
- To target advertising
- To protect our site
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
If you are located outside Finland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Finland and process it here. This means that your information, including your Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Please note that we are located in Finland.
Retention Of Your Information:
Security Of Data:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at email@example.com. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
You may opt-out of direct marketing communications by unsubscribing in the footer of any of our emails.
You can at any time change or withdraw your consent from the Cookie Declaration on our website
Your consent applies to the following domains: liljathelabel.com
What are cookies?
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use?
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
How can I control my cookie preferences?
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Third Party Links & Use Of Your Information:
Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may contact Laura Saarinen at Liljalla Oy, Fredrikinkatu 25, 00120 Helsinki, email: firstname.lastname@example.org. We will address your concern in accordance with applicable laws.