SHIPPING

SHIPPING INFORMATION

We offer FREE Express shipping worldwide for all orders over 150€! You do not need a promo code for this, the shipping cost will automatically be deducted once your order value exceeds 150€.

Domestic (Finnish) orders

Orders to Finnish addresses are shipped via within 2 days upon confirmed payment (preorder items excluded). Expected delivery of your order will vary between 1 – 3 days after leaving our warehouse. Once your package arrives to your closest Posti pick-up point, you will receive an e-mail and a text message from Posti. Alternatively, if your order is small enough, you can choose Posti Pikkupaketti as your delivery option. This means that your package will be delivered directly to your mailbox and you won’t have to pick it up from a post office. This is a great way to avoid contacts during the pandemic or when your closest pick-up point is further away.

Orders within European Union

If your shipping address is in a EU country, you have the option to choose from DHL Express and GLS. DHL Express will take 1-2 business days after our shipping confirmation. After we have completed your order, you will receive a shipping confirmation from us by e-mail. After this, DHL will e-mail/SMS you with their real-time tracking code and estimated delivery date. You can safely click the link on the message to access DHL’s On Demand Delivery system. As a default, our orders are delivered straight to your door. If you wish, you are also able to choose from several other options, such as collection from a DHL service point, delivery to neighbour or delivery to another address, such as your workplace, school or a family member. If you are away, DHL can place the order on hold for up to 30 days.

Our standard mail option within the EU is GLS. GLS take between 2 to 6 business days within the EU and is in most countries delivered directly to your door. GLS packages are tracked and you’ll receive a tracking code together with your shipping confirmation email once your order leaves our warehouse. We are hoping you to get your package as quickly as possible and will always do our best, but unfortunately cannot guarantee exact delivery times for the standard shipping option as delays may be out of our control.

Orders to Europe, outside EU

If your shipping address is in Europe but in a non-EU country, we will ship your package with DHL Express. DHL Express will take 1-3 business days after our shipping confirmation. After we have completed your order, you will receive a shipping confirmation from us by e-mail. After this, DHL will e-mail/SMS you with their real-time tracking code and estimated delivery date. You can safely click the link on the message to access DHL’s On Demand Delivery system. As a default, our orders are delivered straight to your door. If you wish, you are also able to choose from several other options, such as collection from a DHL service point, delivery to neighbour or delivery to another address, such as your workplace, school or a family member. If you are away, DHL can place the order on hold for up to 30 days.

Please note that orders to non-EU countries might be liable for additional import taxes and other fees determined by your country if your shipping address is outside of the European Union. We are not responsible of these duties, taxes and fees and can’t avoid them. If you wish to find more information, we recommend to ask your local import/duty tax authority. Orders within the European Union are not liable for additional charges.

NORWAY: The Norwegian VAT (25%) is collected by us at the time of checkout, so VAT is not payable at the time of import in Norway. The price you see during checkout and on the product pages includes the Norwegian VAT and no other costs will be added.

THE UK: The Brexit has caused some changes in EU VAT regulation and currently orders valued under 135GBP will include the 20% UK VAT with no additional import taxes when arriving in the UK. Orders valued over 135GBP will be 0% VAT meaning you will pay 20% less at checkout but will have to pay import taxes when your package arrives in the UK. Both options will end up costing the same, but with low value orders we are required to carry out the import clearance instead of the customer. Should you need more information, the HRMC has extensive knowledge about the newest regulations. Please note that all this is out of our control and we are trying our best to adapt to the situation.

Other international orders

If your shipping address is in any other country, we’ll ship your order with DHL Express. DHL Express will take approximately 2-4 business days after our shipping confirmation. After we have completed your order, you will receive a shipping confirmation from us by e-mail. After this, DHL will e-mail/SMS you with their real-time tracking code and estimated delivery date. You can safely click the link on the message to access DHL’s On Demand Delivery system. As a default, our orders are delivered straight to your door. If you wish, you are also able to choose from several other options, such as collection from a DHL service point, delivery to neighbour or delivery to another address, such as your workplace, school or a family member. If you are away, DHL can place the order on hold for up to 30 days.

Please note that international orders might be liable for additional import taxes and other fees determined by your country if your shipping address is outside of the European Union. We are not responsible of these duties, taxes and fees and can’t avoid them. If you wish to find more information, we recommend to ask your local import/duty tax authority for the most up to date advice.