SHIPPING

SHIPPING INFORMATION

We offer FREE Express shipping worldwide for all orders over 150€!

Domestic (Finnish) orders

Orders to Finnish addresses are shipped via within 2 days upon confirmed payment (preorder items excluded). Expected delivery of your order will vary between 1 – 4 days after leaving our warehouse. Once your package arrives to your closest Posti pick-up point, you will receive an e-mail and a text message from Posti. The smallest packages may also be delivered directly to your mailbox. Our express shipping option within Finland is DHL Express. DHL Express will take 1-2 business days after our shipping confirmation. After we have completed your order, you will receive a shipping confirmation from us by e-mail. After this, DHL will e-mail/SMS you with their real-time tracking code and estimated delivery date. You can safely click the link on the message to access DHL’s On Demand Delivery system. As a default, our orders are delivered straight to your door. If you wish, you are also able to choose from several other options, such as collection from a DHL service point, delivery to neighbour or delivery to another address, such as your workplace, school or a family member. If you are away, DHL can place the order on hold for up to 30 days.

Orders to Europe

If your shipping address is in any European country, you have the option to choose from DHL Express and regular mail. DHL Express will take 1-2 business days after our shipping confirmation. After we have completed your order, you will receive a shipping confirmation from us by e-mail. After this, DHL will e-mail/SMS you with their real-time tracking code and estimated delivery date. You can safely click the link on the message to access DHL’s On Demand Delivery system. As a default, our orders are delivered straight to your door. If you wish, you are also able to choose from several other options, such as collection from a DHL service point, delivery to neighbour or delivery to another address, such as your workplace, school or a family member. If you are away, DHL can place the order on hold for up to 30 days.

The standard mail option means that your package will be handled by your national mail courier. These orders take approximately 6 to 12 business days to arrive depending on your location and how your local postal service operates. Our standard mail packages are tracked and you’ll receive a tracking code together with your shipping confirmation email. We are hoping you to get your package as quickly as possible and will always do our best, but unfortunately cannot guarantee exact delivery times for the standard shipping option as delays may be out of our control.

Please note that orders to non-EU countries might be liable for additional import taxes and other fees determined by your country if your shipping address is outside of the European Union. We are not responsible of these duties, taxes and fees and can’t avoid them. If you wish to find more information, we recommend to ask your local import/duty tax authority. Orders within the European Union are not liable for additional charges.

NORWAY: The Norwegian VAT (25%) is collected by us at the time of checkout, so VAT is not payable at the time of import in Norway. The price you see during checkout and on the product pages includes the Norwegian VAT and no other costs will be added.

THE UK: The Brexit has caused a lot of changes in EU VAT regulation and therefore some packages are being delayed as processing times in the UK are now slightly longer. We are hoping that the situation will normalise as soon as possible. We are still shipping to the UK so you can place your order normally. Orders valued less than 135GBP include the UK VAT 20% and you won’t have to make a customs clearance once your package arrives in the UK. Orders valued more than 135GBP do not include the UK VAT, meaning you pay 20% less at our checkout (automatically deducted) but will have to make a customs clearance once your package arrives in the UK. The courier can do this for you so you do not actually have to fill any paperwork yourself. Should you need more information, the HRMC has extensive knowledge about the newest regulations. Please note that all this is out of our control.

Other international orders

If your shipping address is in any other country, we’ll ship your order with DHL Express. DHL Express will take approximately 2-4 business days after our shipping confirmation. After we have completed your order, you will receive a shipping confirmation from us by e-mail. After this, DHL will e-mail/SMS you with their real-time tracking code and estimated delivery date. You can safely click the link on the message to access DHL’s On Demand Delivery system. As a default, our orders are delivered straight to your door. If you wish, you are also able to choose from several other options, such as collection from a DHL service point, delivery to neighbour or delivery to another address, such as your workplace, school or a family member. If you are away, DHL can place the order on hold for up to 30 days.

Please note that international orders might be liable for additional import taxes and other fees determined by your country if your shipping address is outside of the European Union. We are not responsible of these duties, taxes and fees and can’t avoid them. If you wish to find more information, we recommend to ask your local import/duty tax authority.

EUREuro