Yes, if your order hasn't been sent yet and we see your request in time. After that, only the courier can change the delivery.
Before you get the shipping confirmation
Email us at hello@liljathelabel.com right away with your order number and the correct address. If the order hasn't been packed when we see your message, we'll update the address. Orders are packed quickly, so the sooner you write, the better the chance.
After you've received the shipping confirmation
We can no longer change the address. Use the tracking link in your shipping confirmation: most couriers let you redirect the parcel to another address or pick-up point, or you can contact the courier's customer service directly.
If the parcel can't be delivered
A parcel that can't be delivered because of an incorrect or incomplete address comes back to us. Email us at hello@liljathelabel.com with your order number and the right address, and we'll send it out again once it's back. Read more: What happens if I don't pick up my parcel or refuse the delivery?